These Terms of Service (the “Terms”) govern your access to and use of the website, storefront, online store, platform, or service where these Terms are posted or linked, together with any related storefronts, products, content, or services offered through them (collectively, the “Site”). By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.

Our Privacy Policy explains how we collect, use, and share personal information and is incorporated into these Terms. The Site’s FAQ pages, help center, product pages, checkout disclosures, and other posted customer service policies, where applicable, may also contain practical order, sizing, production, shipping, return, and customization information. Those materials are incorporated into these Terms to the extent they apply to your order and do not conflict with these Terms. If there is a conflict, these Terms control.

You may use the Site only if you are legally able to form a binding contract. You are responsible for the accuracy of all information you provide, for maintaining the confidentiality of any account credentials, and for all activity under your account.

Most products sold through the Site are made to order or customized after checkout. You are responsible for reviewing all order details before submitting your order, including product, size, color, quantity, personalization, spelling, design, shipping address, and shipping method. Orders are produced based on the attributes submitted at checkout. We may reject or cancel any order, limit quantities, correct pricing or product errors, or discontinue any product or storefront at any time.

Prices, promotions, product availability, and shipping charges may change without notice. You authorize us and our payment processors to charge the payment method you provide for the order total, including applicable taxes, shipping, and other charges shown at checkout. You are responsible for any taxes, duties, import charges, or similar governmental charges that apply to your order.

Production times and shipping times are estimates only. Selecting expedited shipping affects carrier transit speed but does not expedite production unless expressly stated at checkout. Once an order is handed to a carrier or shipping partner, delivery timing is controlled by the carrier. We do not guarantee delivery dates or carrier performance. Risk of loss passes as provided by applicable law and carrier/shipping rules.

Because products are made to order, orders generally cannot be changed or cancelled after checkout. We do not accept returns or exchanges for customer selection errors, including incorrect size, product, design, spelling, quantity, shipping method, or delivery timing. If a product contains a material defect or a customization error caused by us, your exclusive remedy is replacement or correction of the affected item, not a refund, unless we choose otherwise or applicable law requires otherwise. Defect claims must be submitted promptly and in any event within 7 days after delivery, with photographs and order information sufficient for us to evaluate the issue.

Size charts, product descriptions, colors, images, and decoration previews are provided for guidance. Actual products may vary because of manufacturer tolerances, monitor settings, garment characteristics, decoration method, production process, and normal differences between blank products. Some designs are intentionally distressed, faded, vintage, or otherwise stylized.

The Site may include storefronts, names, logos, mascots, school marks, team marks, organization marks, artwork, or other intellectual property owned by third parties. Those rights remain with their respective owners. Availability of a storefront or product does not transfer any ownership rights to you or grant you permission to use any third-party mark except as necessary to purchase and receive the product ordered.

If you upload, submit, or approve artwork, text, names, images, logos, designs, personalization, reviews, comments, or other content, you represent that you have all rights needed to do so and that the content does not violate any law or third-party right. You grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, modify, display, and create derivative works from that content as needed to operate the Site, process orders, produce products, provide customer service, promote products or storefronts, and protect our legal rights. We may refuse, remove, or disable content or orders that we believe may be unlawful, infringing, offensive, misleading, or otherwise inappropriate.

Promotions, discounts, credits, free items, and gift codes are subject to the terms stated with the offer, may not be combined unless expressly allowed, have no cash value, and may be modified or discontinued except where prohibited by law.

You may not misuse the Site, interfere with Site security or operation, scrape or copy Site content except as permitted by law, submit unlawful or infringing content, impersonate another person, use the Site for fraud or unauthorized commercial activity, or attempt to access systems or data without authorization.

The Site, including its text, graphics, images, software, layout, designs, and other content, is owned by us, our affiliates, licensors, or content providers and is protected by copyright, trademark, and other laws. You may use Site content only for personal, noncommercial use related to shopping on the Site. All rights not expressly granted are reserved.

The Site may use or link to third-party services, including payment processors, shipping carriers, analytics providers, advertising providers, social platforms, and external websites. We are not responsible for third-party websites, services, policies, acts, or omissions.

THE SITE AND ALL SITE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR AN ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM. This limitation does not limit liability that cannot be limited under applicable law.

You agree to indemnify and hold harmless us and our affiliates, officers, employees, agents, suppliers, service providers, and licensors from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your misuse of the Site, your breach of these Terms, your violation of law, or content you submit or approve.

We may change, suspend, or discontinue any part of the Site, products, storefronts, policies, or these Terms at any time. Updated Terms are effective when posted unless otherwise stated. Your continued use of the Site after updated Terms are posted constitutes acceptance of the updated Terms.

These Terms and any dispute relating to the Site or an order are governed by Michigan law, without regard to conflict-of-law principles. You consent to exclusive jurisdiction and venue in the state or federal courts located in or nearest to Wayne County, Michigan, except where applicable law requires otherwise.

These Terms, together with the Privacy Policy, the applicable FAQ provisions, and any order-specific terms presented at checkout, are the complete agreement between you and us regarding the Site and your order. If any provision is unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

Questions about orders should be directed to the customer service contact identified on the Site or in your order confirmation. Legal notices should be sent via email to: Legal Department, c/o Adam Behrendt, [email protected].